Chateau Tongariro Hotel - Mount Ruapehu

ex. Bayview Chateau Tongariro

Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Chateau Tongariro Hotel - Mount Ruapehu

 Wi-Fi
 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Hiking

Billiards/Pool tables

Bocce

Table tennis

 Spa and relaxation

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Overview

Chateau Tongariro is an elegant hotel offering views over Tongariro National Park and Mount Ruapehu and featuring a plunge pool, a spa center and a swimming pool. With accents of classical architecture, the hotel was built in 1929 and renovated in 2005.

The hotel is superbly situated in a business area, close to lakes and a national park. The property is set within 10 km distance from Mount Ruapehu city center.

Chateau Tongariro Hotel lies within 70 minutes’ drive to Taupo airport.

Rooms

The hotel offers 115 tasteful rooms equipped with satellite TV, a minibar, a laptop-size safe, a storage space and central heating and featuring a spectacular view over the park. Guests will enjoy a view of Tongariro National Park from their rooms. Bathrooms are fitted with a shower, free toiletries and a hairdryer.

Eat & Drink

In the morning a buffet breakfast is served at the restaurant.

A continental breakfast is served at the price of NZD 22 per person per night.  The hotel offers a buffet breakfast at the price of NZD 25 per person per night. 

Services

Aside from currency exchange, free parking and a gift shop, guests can make use of 24-hour reception, free shuttle bus service and 24-hour room service.

Relax

The on-site spa facilities include a sauna and a hot tub. There are a gym and fitness center provided at Chateau Tongariro Hotel.

Internet

High-speed internet access is available in the hotel rooms for additional charge.

Guest Parking

Free public parking is possible on site.

Number of floors:   5.  Number of rooms:   106.

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Facilities

General

  • Wi-Fi
  • Paid parking
  • Handicap parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Skiing
  • Hiking
  • Bocce
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Table tennis

Services

  • City shuttle service
  • 24-hour room service
  • Bell staff/Porter
  • Laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Lobby bar
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Jacuzzi
  • Sauna
  • Garden area

Room facilities

  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Sitting area
  • Rollaway beds
  • Ironing facilities
  • Dining table

Bathroom

  • Private bathroom
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
Show big map »

Hotel Address:

Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691

Get directions
City Center
  • Mount Ruapehu
    9.6 km
Airports
  • Taupo (TUO)
    69.6 km
  • Wanganui (WAG)
    95.6 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Number of floors:
    5
  • Number of rooms:
    106

Hotel Awards

New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

Use Badge

Rooms and availability

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Run Of House Room Assigned On Arrival
Bed type: Double bed or Bed assigned on arrival
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Room facilities
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    Suite
    Bed type: Double bed or 1 Super King-size bed
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      Family Room
      Bed type: Sleeping arrangements for 3 persons
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        Superior Double Room
        Bed type: Double bed
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          Executive Suite
          Bed type: Double bed or 1 Super King-size bed
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          • Private bathroom
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          Room facilities
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            Heritage Room
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              How to reach hotel

              hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
              Show big map »

              Hotel Address:

              Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691

              Get directions
              City Center
              • Mount Ruapehu
                9.6 km
              Airports
              • Taupo (TUO)
                69.6 km
              • Wanganui (WAG)
                95.6 km
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  10 am
              • Number of floors:
                5
              • Number of rooms:
                106

              Hotel Awards

              New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in New Zealand

              Use Badge

              Chateau Tongariro Location

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              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

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              What's nearby

              Popular areas

              • City Center - 9.5 km

              Local attractions

              • Mount Ruapehu - 15.3 km
                Tongariro National ParkNew Zealand
              • Whakapapa Ski Resort - 18.0 km
                Ohakune Mountain Rd, Whakapapa Village
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  10 am
              • Number of floors:
                5
              • Number of rooms:
                106

              Hotel Awards

              New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in New Zealand

              Use Badge

              Cities nearby
              • Taupo hotels - 79 km
              • Napier hotels - 118 km
              • Wanganui hotels - 85 km
              • Hastings hotels - 116 km
              • Palmerston North hotels - 119 km
              • Turangi hotels - 39 km
              • Ohakune hotels - 21 km
              • National Park hotels - 19 km
              • Waitomo Caves hotels - 120 km
              • Tongariro National Park hotels - 2 km

              Chateau Tongariro Reviews

              Guest reviews are submitted by our customers after their stay at Chateau Tongariro

              Average guest rating

              8.0out of 10
              Fabulous
              Based on 125 reviews

              Guest reviews

              • Family with children
                7.4

                I just love the old-time grandeur of the place and no matter what the weather it's a lovely place to relax and enjoy the sauna/pool, snooker, movies, table-tennis, or just sit in the lounge by the fire and read, have a high-tea, play cards or sip wine!

                For the money, I think more attention could be paid to cleaning.

              • Older travelers
                7.8

                I upgraded my room to Executive Spa Suite so have commented on that room. The lounge with fireplace was most relaxing to just sit and enjoy on such a cold day. The service was very good with provision of food and drinks on order. The dinner at the restaurant was excellent and once again service was really good!

              • Older travelers
                5.8

                The hotel has nice old world ambience with graceful public areas and friendly staff.

                The rooms are pretty tired now and well overdue for major refurbishment. The bathrooms are very dated.

              • Older travelers
                8.2

                The quality of the building interior and the environment it is in

              • Older travelers
                9.6

                It was so relaxing. Reading in the library, sitting in the lounge in the afternoon with a quite drink in front of the fire. Cruising up to the Bruce. Viewing the surrounding mountains. It was great.

                ALl the above. The sfaff where great and friendly. We enjoyed the video on the History of the hotel, espeacially as I work for Fletchers who built it in 1929.

              • Single
                8.8

                Absolutely extraordinary location, with gorgeous landscapes nearby. The restaurant serves very good food.

                Staff at the reception know little about the area. Expensive internet use.

              • Group of friends
                8.8

                The staff were excellent. very polite, unobtrusive. helpful. the setting beautiful even when we could not see the mountains. To be able to curl up on the couch and read was a treat.

              • Couple
                6.2

                It was great to feel the heritage of the hotel including the quaintness of design. The central lounge is extraordinary and the bed was very comfortable.

                Everything appeared threadbare. They said they were renovating, room-by- room, but there weren't many people staying there and we were in a decidedly aged room with a noisy refrigerator a bathroom with an odd smell. In addition, one would expect staff at a hotel with this pedigree to behave more enthusiastically. The waitress at the Pihanga cafe was great.

              • Older travelers
                9.2

                The large size of the rooms, and the grandeur of the scenery. The meals whilst expensive were delicious and the dining service exemplary.

                The swimming pool is a bit of an overstatement, but it is good fo lounging in after a hard days walk.

              • Older travelers
                7.4

                Location, location, location. The outdoor activities were the highlight of the stay. (Including the meals at the pub across the road....

                Tired old building - fantastic bones but not cared for now. No provision for a reasonably priced wvening meal.

              • Older travelers
                10.0

                Location, location, location. Evening meals. Resident's lounge superb, wood fires, views from windows. Felt like Hercule Poirot would appear at any minute.

                No safe in room - really surprising for a hotel of such quality.

              • Older travelers
                7.8

                Food & service at hotel restaurant was excellent, perfect for a special occasion

                Fridge a bit noisy in the room but nothing to complain about.

              • Older travelers
                8.2

                Location

                Restaurant prices rather expensive. Not much detail of hotel services.

              • Older travelers
                7.0

                Walks scenery and nature trails

              • Older travelers
                10.0

                access to walking in mountains/elegant/great dining

              How to reach hotel

              hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
              Show big map »

              Hotel Address:

              Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691

              Get directions
              City Center
              • Mount Ruapehu
                9.6 km
              Airports
              • Taupo (TUO)
                69.6 km
              • Wanganui (WAG)
                95.6 km
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  10 am
              • Number of floors:
                5
              • Number of rooms:
                106

              Hotel Awards

              New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in New Zealand

              Use Badge